I have lived at Overlook at Sunset Point for nearly two years and have truly enjoyed living here. I enjoy the beauty of the mountains and well kept grounds, the location which is central to so many places (Banks, Shopping, Restaurants, Medical Clinics and more) and the pleasantness of the superb staff! I also have never felt unsafe here.
Our New Manager, Brittany Nielson, has been very friendly, efficient in taking care of any needs that I have had, and has gone above and beyond her call of duty in her position offering to print out documents for me since my printer is broken.
Terry Mumford has been here since I moved in nearly two years ago and has such a colorful and bubbly personality with a continual "smile" on her face that always makes my day! She is warm, caring, always pleasant, and very diligent to attend to the client's needs. She, too, has gone above and beyond to answer questions and to inform me of packages which have arrived for me, calls to tell me my phone or mail fob was found, and has taken her precious time to chat with me about "life" never making me feel like she was too busy for anything at all!
Victoria is new and I have not had interactions with her, but she has been very friendly, kind, and nice to me.
Todd joined the Staff recently also and I have really enjoyed his kindness to me and genuine concern. He works very hard, is very pleasant, and always takes the time to "smile and say hello" when I go into the office. He recently encouraged me to sign up for a contest in the Office. I happened to win and when I went into the office to receive the Gift Card Award, everyone in the office stood up and clapped! I was quite touched and humbled to say the least.
The Maintenance Department works so very hard (especially shoveling snow at 5 a.m. in the winter)! Calls for repairs are usually attended to in a timely manner "unless" there has been another emergency on the grounds. "Stan" is the one in this department that I have interacted with the most. He works so hard and also has a smile on his face most of the time and always waves to me or says "Hello" when I am outside going and coming. He knocked on my door one day to tell me there was a package outside my door and encouraged me to take it in so that it would not be stolen. The other workers in this department are equally friendly and hardworking. I had only one emergency call and they were there right away and fixed the problem with such diligence and wonderful expertise.
Overlook is "My Home Away from Home" and I am grateful that God chose this place for me.